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The PMFS side of that app is where a rugged device earns its keep. The vendor's PMFS solution guide says the Work assignments module is designed to work as an offline solution, with synchronisation to the back office through envelopes and messages that are held on the device until it is online again. The same guide documents scanning the QR code or NFC tag of a space or an asset, taking photos through the device camera, an engineer's signature pad and a customer sign-off form, and a Display style setting that switches the layout between Tablet and Mobile. That is a device that goes into plant rooms, risers and roof spaces and gets handed to a customer to sign, which is where a consumer tablet tends to fail first.

This page sets out what Planon publishes about the devices its app runs on, which Tuga rugged devices meet those published requirements, where the Windows option fits (the Web Client in a browser, not the app) and where it does not, and how a UK facilities team can buy a single trial unit before committing to a fleet.

Requirements

What Planon needs from a device

Each item below comes from Planon Software Development B.V.'s own listing or documentation, with the source linked.

  • Android and iOS, with the vendor supporting the current and previous OS version

    Planon's Supported Configurations document (the PDF is dated 2 October 2026) says the Planon app is downloaded from the Apple App Store or Google Play and can be used with Planon release L93 and later. For mobile clients it states, as a rule of thumb, that Planon supports the current and the previous operating system version. It publishes no numeric minimum Android version, and no RAM or storage figure, for the Planon app. The App Store listing for the Planon app (seller Planon International B.V., version 1.0.26) states iOS 16.0 or later and says the app is designed for iPad. The Planon Live app has been out of support since August 2024 and the Planon AppSuite app since January 2026, so neither should be the basis for a purchase. Source: suppconf.planonsoftware.com

  • Android 13 and above, as given in a published customer install guide

    The London School of Economics' Planon App Install and Connect User Guide (October 2024) gives system requirements of Android 13 and above and iOS 11.0 or later, with an app size of about 51MB, and says the app is called Planon and is published by Planon International BV. This is a customer document rather than Planon's own, and its iOS figure is older than the current App Store listing, so treat Android 13 as the only numeric Android figure in circulation rather than a vendor guarantee. It sits comfortably inside Planon's current and previous version rule. On Google Play the app is listed as Planon (package com.planonsoftware.mobileplatform.live, developer Planon Software, legal name Planon Software Development B.V., Nijmegen). When checked on 19 October 2026 the listing showed Updated on 30 September 2026 and a Phone device chip; the page as fetched did not display a Requires Android figure, so we do not quote one from it. Source: info.lse.ac.uk

  • Offline working in Work assignments and Assets, with downloads before going offline

    The vendor's PMFS solution guide says Work assignments is designed to work as an offline solution: synchronisation uses virtual envelopes and messages, and if the device is offline the messages are retained on it until it is online again. Engineers can select up to 10 work assignments at a time for download in the background, downloads resume after an interruption, and a Download asset action fetches asset data for offline viewing and editing. Requests can be submitted offline and are sent when the device reconnects. The vendor's mobile envelopes page adds limits: an envelope holds at most 100 maintenance activities for planned maintenance orders, each with at most 100 checklist items. The Preferences menu is not accessible without a connection. Source: webhelp.planoncloud.com

  • QR code and barcode scanning through the app's scanner, plus the native camera for dynamic QR codes

    Planon's supported configurations list the codes read by the app's bar code scanner plugin: QR, Data Matrix, UPC-A, UPC-E, EAN-8, EAN-13, Code 39, Code 93, Code 128, ITF, PDF417 (from release L129) and Aztec on both Android and iOS, with Codabar, RSS14 and RSS Expanded on Android only and MSI on neither. The PMFS guide documents a scan QR code icon in the Assets search bar, a Scan option for spaces, and a procedure for scanning dynamic Planon QR codes with the device's native camera app so the Planon app opens on the linked record. No dedicated hardware scan engine or external barcode scanner is documented for the Planon app; the TSL RFID readers in the vendor's documentation apply to the out-of-support AppSuite Assets module. On any device the documented scan path is the camera. Source: suppconf.planonsoftware.com

  • NFC tag reading on Android and iOS, tag writing on Android only

    The vendor's NFC tag page says reading NFC tags is supported for both Android and iOS, and that the Planon app should open automatically and navigate to the right record when a device with the app installed is held to a configured tag. Writing tags is currently limited to Android, needs admin rights in the app, and is done from Settings, Admin tools, Write NFC tag after scanning the QR code generated in the web client, with a standard or permanent write. Tags can be written for spaces, workspaces and assets. This is the one Planon feature that calls for an NFC radio on the device. Source: webhelp.planoncloud.com

  • Photos, signatures and a Tablet or Mobile display style

    The PMFS guide lists taking photos, uploading document files and images, registration of time and materials, health and safety procedures and completing maintenance activities among the Work assignments features. Images can be taken from within the app or uploaded from the device's photo library. Ending a work assignment includes an engineer's signature pad and, where configured, a sign-off form shown to the customer for their signature. In Settings, Preferences, a Display style option of Tablet or Mobile optimises the view for the type of device. No minimum screen size or resolution is published for the Planon app itself; the figures the vendor publishes for tablets are for the Web Client in a browser. Source: webhelp.planoncloud.com

  • Windows: no Windows app, Planon Web Client in a browser

    The Planon app is published for Android and iOS only. For PC clients the Supported Configurations document lists Windows 11 and Windows 10 with the latest versions of Google Chrome, Chromium Edge and Mozilla Firefox, cookies and JavaScript enabled, and a browser window resolution higher than 1024 x 768 pixels (1680 x 1050 for configuration tools such as Layouts). For the Planon Web Client on tablets it requires a tablet with a touchscreen of 7.9 inch or more and 960 x 540 pixels or more, and notes that graphical planboards, CAD Integrator and gadgets may behave slightly differently on a touchscreen and that some application management tools are not supported on tablets. CAD Integrator needs 8GB RAM or more. Source: suppconf.planonsoftware.com

Devices

Which Tuga device fits Planon

Picked on the published requirements above and nothing else.

Our pick

Tuga A10 £449

The field work in Planon (work assignments, asset scanning, offline envelopes, photos, signatures and NFC tags) lives in the Android and iOS app, so an engineer's device has to run that app well rather than a browser. The Tuga A10 runs Android 14, which clears the Android 13 figure in the published customer guide but sits outside Planon's own rule of thumb of the current and previous Android version (no current Tuga device is inside it), so confirm your environment with a trial unit before a fleet order. Its 8GB of RAM gives room for downloaded work assignments and asset records even though Planon publishes no RAM figure. The app has a Tablet display style, and the 10.1 inch 1920 x 1200 screen shows a work assignment's blocks, a checklist of maintenance activities or a customer sign-off form with less scrolling than a phone-sized device. NFC is built in for reading and writing Planon tags, the 13MP rear camera with flash is the documented scan and photo path, and IP68 with MIL-STD-810H covers plant rooms, roofs and drops from a ladder. It fits both the charging dock and the vehicle mounting dock. Check which Android releases are current when you buy, and plan for updates.

  • Requirement: an Android device for the Planon app from Google Play, with Android 13 and above in the published customer guide. Tuga A10: Android 14 with Google Play.
  • Requirement: offline work assignments and downloaded asset data held on the device. Tuga A10: 8GB RAM and 128GB storage with microSD up to 2TB (Planon publishes no RAM or storage figure).
  • Requirement: QR code and barcode scanning through the app's scanner or the native camera, and photos on work assignments. Tuga A10: 13MP rear camera with flash (scanning is through the camera via the app; there is no dedicated scan engine on this model).
  • Requirement: reading NFC tags on spaces, workspaces and assets, and writing them on Android. Tuga A10: NFC built in.
  • Requirement: a Tablet display style, signature pad and customer sign-off on screen. Tuga A10: 10.1 inch FHD IPS 1920 x 1200 at 350 nits with tempered glass; the capacitive stylus accessory fits it.
  • Requirement: a device that keeps working between the van, the plant room and the roof. Tuga A10: IP68, MIL-STD-810H, operating temperature -20 to 60C, 8000mAh battery with quick charge, dual SIM 4G and GPS + Galileo + BeiDou + QZSS + NavIC.
Alternative

Tuga A6 £349

For engineers who want the Planon app in a pocket or belt holster at 277g, the Tuga A6 runs it on a 6 inch handheld with the Mobile display style, which is the layout the Google Play listing's Phone device chip points to. It runs Android 15, the newest Android in the Tuga range, which clears the customer guide's Android 13 figure and is the closest in the range to Planon's current and previous version rule, without being inside it. It has NFC for reading and writing Planon tags and a 13MP rear camera with flash for the documented scan path. It also has a Zebra 2D scan engine with two side scan keys, but Planon documents only its in-app scanner plugin and the native camera, not a hardware scan engine, so do not buy the A6 on the strength of that. The trade-offs are 4GB of RAM, which is the least in the range (Planon publishes no minimum, so run a trial with your envelope sizes), and a 6 inch screen that shows less of a checklist or a sign-off form than the A10.

  • Requirement: an Android device for the Planon app from Google Play, with Android 13 and above in the published customer guide. Tuga A6: Android 15 with Google Play.
  • Requirement: offline envelopes and downloaded assets on the device. Tuga A6: 4GB RAM and 64GB storage with microSD up to 256GB (the least RAM in the range; Planon publishes no minimum).
  • Requirement: QR code and barcode scanning and photos. Tuga A6: 13MP rear camera with flash (scanning through the camera via the app; the Zebra 2D scan engine is not a documented Planon input).
  • Requirement: NFC tag reading and Android tag writing. Tuga A6: NFC built in.
  • Requirement: a device that survives site use and long shifts. Tuga A6: IP67, 1.5 metre drop rating, operating temperature -20 to 50C, removable 5050mAh battery, 4G LTE dual SIM, dual-band Wi-Fi 5, GPS + GLONASS + BeiDou + Galileo.
Alternative

Tuga W10 £649

Planon publishes no Windows app, so the Tuga W10 cannot run the Planon app, its offline envelopes, its NFC tags or its signature pad. What it can run is the Planon Web Client, which the vendor supports on Windows 11 with the latest Chrome, Edge or Firefox, and it meets the published tablet figure of a 7.9 inch or larger touchscreen at 960 x 540 or more with its 10.1 inch 1280 x 800 screen. That makes it a fit for a helpdesk, a site office, a planner working on the graphical planboard, or a workshop counter, with Ethernet and HDMI for a fixed position, and its 8GB of RAM matches the figure Planon gives for CAD Integrator. The published Web Client resolution for PCs is higher than 1024 x 768, which the W10 meets; configuration tools such as Layouts want 1680 x 1050, which it does not, so keep application management on a desktop monitor. It is IP65 rather than IP68, so it is protected against water jets but not rated for immersion.

  • Requirement: Windows 11 or 10 with the latest Chrome, Edge or Firefox, cookies and JavaScript enabled. Tuga W10: Windows 11 Pro running standard desktop browsers.
  • Requirement: a tablet with a touchscreen of 7.9 inch or more and 960 x 540 pixels or more for the Web Client on tablets, and a browser window above 1024 x 768 on PC. Tuga W10: 10.1 inch IPS 1280 x 800 multi-touch (below the 1680 x 1050 the vendor gives for configuration tools).
  • Requirement: 8GB RAM or more for CAD Integrator. Tuga W10: Intel N100 up to 3.4GHz, 8GB RAM, 128GB storage with a microSD slot.
  • Requirement: a fixed position in a site office or workshop. Tuga W10: 100Mbps RJ45 Ethernet, HDMI, USB-A, USB-C, pogo pin dock connector, removable 5000mAh battery; fits the charging dock and the vehicle mounting dock.
  • Requirement: dust and splash protection. Tuga W10: IP65 (dust tight, protected against water jets, not rated for immersion), 1197g.
Worth knowing. Planon publishes no Windows app, so the Tuga W10 only runs the Planon Web Client in a browser. The engineer features the vendor documents (offline work assignments and envelopes, asset downloads, QR and NFC scanning, photos, the signature pad and customer sign-off) are in the Android and iOS app, so a W10 suits a helpdesk, planner or site office, not an engineer on site. The Tuga A8 runs Android 12, below the Android 13 and above figure in the published customer guide, so it is left off the recommended list; the A10 and A6 clear that figure, and none of the three is inside Planon's current and previous version rule of thumb, so a trial unit is the right check. Planon publishes no RAM, storage or screen size figure for the Planon app, so the A6's 4GB of RAM cannot be checked against a vendor minimum and is best confirmed with a trial. The only scan path the vendor documents for the Planon app is its in-app scanner plugin and the native camera, with no dedicated scan engine or external barcode scanner published, so the A6's Zebra 2D scan engine is not a documented Planon input; the TSL RFID readers in Planon's documentation belong to the AppSuite Assets module, which has been out of support since January 2026. The Planon Live app has been out of support since August 2024 and can no longer be downloaded, so older guides that refer to it do not describe the current app.
Setting up

Getting Planon running

  1. Ask your Planon administrator to confirm your environment is on Planon release L93 or later, to enable SSO and tick OpenID Connect for Mobile in the Cloud gadget, and to link the engineer's user account to a Person with the PMFS modules licensed.
  2. Have the administrator enable work assignment envelopes for the engineer's user group and activate mobile envelopes in the Work assignments business object settings, and if you want batch downloads, enable the Multi-select envelopes action on the online start page.
  3. On the Tuga A10 or A6, open Google Play and install Planon (package com.planonsoftware.mobileplatform.live, developer Planon Software), then enter your company's environment URL or scan the QR code your administrator provides on the login screen and sign in through your identity provider.
  4. Allow camera access for the in-app scanner and photos, and keep NFC switched on in Android settings. In Settings, Preferences, set Display style to Tablet on the A10 or Mobile on the A6.
  5. Before the first job without signal, open the Assigned tab while online so the envelopes download, select up to 10 work assignments for background download if your administrator has enabled it, and use the Download asset action for any assets you will need offline.
  6. Test a work assignment end to end: scan an asset's QR code from the Assets search bar, hold the device to a configured NFC tag, take a photo, register time, complete the engineer's signature pad and the customer sign-off, then go back online and check the Synchronize button clears the queued messages.
  7. On a Tuga W10, open the Planon Web Client in Edge or Chrome and keep the browser on the latest version, as the vendor requires. Use it for the helpdesk, planboard and reporting; it will not run the Planon app.
  8. For the A10 and W10, add the charging dock where devices live overnight and the vehicle mounting dock in the van; for the A6, add the belt holster. Fit the tempered glass screen protector before the device goes out.
Accessories

Worth adding

  • Charging dock, £49.99 (Tuga A10 and W10)
  • Vehicle mounting dock, £109 (Tuga A10 and W10), for engineers working from a van
  • Capacitive stylus, £14.99 (Tuga A10 and W10), for the signature pad and customer sign-off
  • Hand strap, £24 (Tuga A10 and W10), for one-handed use on a ladder or in a riser
  • Belt holster, £22 (Tuga A6)
  • 12V DC car charger, £26
  • Tempered glass screen protector 2-pack, £14
  • Rugged carry case, £34 (Tuga A10 and W10)

All accessories

Questions

Planon on a Tuga device

Planon's own documents publish no numeric minimum Android version for the Planon app; they say it is downloaded from Google Play or the App Store and that, as a rule of thumb, the current and previous operating system version are supported. The one numeric Android figure in circulation is Android 13 and above, from a customer install guide published by LSE. The Tuga A10 runs Android 14 with Google Play, has 8GB RAM, 128GB storage and NFC, so it meets that figure. The Tuga A6 runs Android 15 and also meets it. Neither is inside Planon's current and previous version rule of thumb, which is why we say trial first. We do not describe any device as certified or tested by Planon; these are published requirements set against the device specifications, and a single trial unit is the right way to confirm the app on your own Planon environment.

The vendor's PMFS guide says the Work assignments module is designed to work as an offline solution. Work assignments arrive on the device as envelopes when they are set to Assigned, asset data can be downloaded in advance with the Download asset action, requests can be submitted offline, and any messages created while offline are held on the device and sent when it reconnects. There are published limits of 100 maintenance activities per envelope and 100 checklist items per activity, and the Preferences menu is not accessible offline. The A10 and A6 both run the Google Play app. A Tuga W10 can only use the Web Client in a browser, and the vendor does not document offline working there.

Yes to the first. The Planon app reads QR, Data Matrix, the common 1D codes, PDF417 and Aztec through its bar code scanner plugin, has a scan QR code icon in the Assets search bar, and can open on a record when the native camera reads a dynamic Planon QR code. It reads NFC tags on Android and iOS, and on Android an admin can write tags for spaces, workspaces and assets from within the app. The A10 and A6 both have NFC and a 13MP rear camera with flash, which is the scan path the vendor documents. The A6 also has a Zebra 2D scan engine, but Planon documents no hardware scan engine or external barcode scanner for the Planon app, so do not buy it for that reason alone.

The Tuga A8 runs Android 12, below the Android 13 and above figure in the published customer guide, which is the one numeric floor available, so we do not recommend it for the Planon app on the evidence available. The A10 and A6 clear that figure; none of the three is inside Planon's current and previous version rule of thumb, so a trial unit is the right check for any of them. If Planon or your administrator confirms Android 12 works on your environment, the A8's 6GB RAM, NFC, 13MP camera and 1000 nit screen would otherwise suit the work, but we would rather you did not find out after buying.

It can run the Planon Web Client, which the vendor supports on Windows 11 and 10 with the latest Chrome, Edge or Firefox, and it meets the published tablet figure of a 7.9 inch or larger touchscreen at 960 x 540 or more. It cannot run the Planon app, because the vendor publishes it for Android and iOS only, so there are no offline envelopes, NFC tags or signature pad on a W10. Treat it as a helpdesk, planner or site office device rather than an engineer's device.

Yes to both. A single trial unit before a fleet order is welcome. Business buyers can request a quote and pay by bank transfer on a proforma invoice. Tuga Hardware is the trading name of Destello Tech Ltd and is not VAT registered, so there is no VAT to add to the £449 (A10), £349 (A6) or £649 (W10) prices. Delivery is free within the UK in 7 to 10 working days, UK only, with 30-day returns and a 12-month warranty. Multi-unit discounts apply automatically: 3% at 2 units, 5% at 3 to 4, 8% at 5 to 9 and 10% at 10 or more.

Planon is a product of Planon Software Development B.V. and its affiliates, with mobile apps published by Planon International B.V. Tuga Hardware is an independent hardware seller and is not affiliated with or endorsed by Planon, Planon Software Development B.V. or Planon International B.V.

Sources checked for this page

Trial one unit before you kit out the team.

Order a single Tuga A10 at £449, no VAT to add, with 30 days to send it back if it is not right. Business quotes and proforma invoices on request.